Digital Monitoring is No Substitute for Engaged Management for Remote Work Success
A new study from the University of California San Diego and the Massachusetts Institute of Technology examines digital worker surveillance—specifically, the use of software to monitor remote workers’ activities—and tests how effective they are in improving worker performance. The results reveal that simply applying surveillance is not enough to improve productivity. Instead, productivity is best enhanced when workers are engaged with their human managers and understand the reasons behind managerial decision-making.
